Clerk III - Emergency

Position Number: 246844-67

Position Available: Clerk III

Status: Temporary Full-Time (1.0 FTE) - This position falls under the PT Collective Agreement

Department: Emergency Department (ED)

Union: C.U.P.E.

Shifts: Days, Evenings, Nights, Weekends, Extended Hours

Rate of Pay: $28.44/hour -> $29.57/hour

Posting Date: August 14, 2026

Closing Date: August 21, 2026

Internal applicants must apply by 11:59pm on August 21, 2026.

About Joseph Brant Hospital:

Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.

JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.

JBH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit

Responsibilities:

  • Reception and clerical activities of the unit.
  • Disseminate and co-ordinate general information.
  • Facilitate the orderly flow of patients and visitors into and out of the unit.
  • Knowledge of all emergency codes and appropriate action.
  • Maintain inventory of supplies as required.
  • Handle incoming/outgoing mail; photocopying, faxing, courier general typing as required.
  • Transcribe physician's orders, fax med orders to pharmacy and order enter all other orders.
Qualifications:
  • Medical Office Administration/Unit Clerk Diploma Program or equivalent required.
  • Medical Terminology level 1 and 2 required: may be obtained through related Diploma Program.
  • Medical Transcription Certificate or equivalent required: may be obtained through related Diploma Program.
  • Minimum two (2) years of experience on a clinical unit required.
  • Demonstrated typing skills of 40 - 50 wpm required.
  • Demonstrated computer experience utilizing Microsoft Word, Excel, PowerPoint, Outlook and Publisher.
  • Working knowledge of Meditech System required.
  • Working knowledge of medical terminology.
  • Ability to accurately transcribe orders.
  • Excellent telephone manner.
  • Excellent interpersonal skills; maintain confidentiality.
  • Must have comfort level in potentially volatile environment.
  • Demonstrates critical- thinking and decision-making skills.
  • Demonstrated effective documentation skills.
  • Demonstrated excellent communication skills.
  • Excellent command of the English language (written and verbal).
  • Strong organizational skills, with demonstrated ability to prioritize in a fast paced environment.
  • Demonstrated reliable attendance, punctuality, availability and performance required.
  • Demonstrated commitment to quality and patient safety, considers safety of self and co-workers.
Please Note: Assignment subject to change based on the needs of the department. To be considered for this exciting opportunity please visit the JBH Careers page to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Joseph Brant Hospital is committed to an equitable and inclusive culture where everyone thrives and feels that they belong. One of the pillars of our Diversity, Equity and Inclusion framework is to enable our people and patients to flourish by removing barriers. In compliance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available during the recruitment and selection process and throughout employment.

Please help us meet our commitment to providing an inclusive and barrier-free environment by letting us know if you require accommodation. Contact Human Resources for confidential assistance at careers@josephbranthospital.ca or at 905-632-3737 ext. 4129.

This posting is for an existing vacancy. JBH does not use artificial intelligence (AI) to screen, assess, or select applicants.

Please include the posting number in the subject line of any email correspondence to enable appropriate assistance.

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