04. Polish & English Speaking Intake Specialist | Fully Remote | USD Payments

Ready to grow your career from home? Your future begins here. Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.S.-based companies. We’re hiring a Bilingual Polish-Speaking Intake Specialist to be the first point of contact for leads or clients seeking legal services. Help us make a difference by guiding individuals toward the assistance they need. Apply today! πŸš€βœ¨ What you will be doing: Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. 🀝 Collect important information to understand client needs and assess how the firm can help. πŸ“ Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. πŸ’¬ Complete legal forms and manage records of customer interactions. πŸ“‹ Schedule and coordinate consultations with legal experts. πŸ“… Follow up with clients to ensure their needs are met or provide additional support. πŸ”„ Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. πŸ“‘ Our ideal candidate: Holds a bachelor’s degree. πŸŽ“ Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. πŸ’Ό Is proficient in managing calendars and information flow with accuracy and efficiency. πŸ“†βœ‰οΈ Has previous experience in sales, customer service, or a legal background (preferred). πŸ… Is bilingual in English (C1 or higher) and Polish, both spoken and written. πŸ—£οΈβœοΈ Demonstrates excellent organizational and time-management skills. πŸ… Maintains discretion and confidentiality when handling sensitive information. πŸ”’ Permanently resides in Latin America. 🌍 Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. πŸ’» Biweekly Payments: Guaranteed with no deductions from our end. πŸ’Ž Long-Term Opportunities: Build a lasting professional relationship with us. πŸ† Fully Remote: Work from the comfort of your homeβ€”no onsite travel required. 🏑 Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. πŸ–οΈ Wellness Support: Access in-house psychological and wellness coaching services. 🌱 Professional Growth: Free training, language improvement sessions, and coaching programs. πŸ“š Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses. πŸŽ“ Take the next step in your career with Voxidea. Apply today and join our innovative team! πŸš€βœ¨

Back to blog

Other Jobs To Apply

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...