Warehouse Associate II - Etobicoke

About the position

Responsible for specialized warehouse tasks in receiving, inventory, customer service, and/or order processing. This role involves performing daily warehouse operations including picking, packing, shipping, receiving, and put-away activities in accordance with company standards. You will operate RF scanners and the TWL system to accurately process orders, inventory movements, and shipments, ensuring all orders are picked and packed accurately to meet customer requirements and service level expectations. The role also includes loading and unloading shipments, verifying quantities, and inspecting products for damage or discrepancies. You will support shipping operations (dock activities) including staging, palletizing, and confirming shipments. Maintaining inventory accuracy through proper bin usage, scanning, and participation in cycle counts is crucial. Following established SOPs, safety procedures, and compliance requirements, including proper equipment use, is mandatory. Meeting and maintaining productivity and quality metrics (e.g., pick rate, accuracy, on-time shipping) is expected. Additionally, you will assist with replenishment and stock organization to support efficient picking operations and maintain a clean, organized, and safe work environment within the warehouse. Effective communication with supervisors and team members regarding operational issues or delays is important. Support for cross-functional activities (receiving, returns, special orders) is also required.

Responsibilities

  • Receives, counts and records shipment data into the system.
  • Matches packing list information to actual packed merchandise.
  • Prepares packages/merchandise for storage.
  • Record receiving data using computer.
  • Pack, unpack, and mark stock items, using identification tag, stamp, or electronic marking tool or other labeling equipment
  • Identify incorrect/short shipped items and immediately notify supervisor.
  • Deliver products, supplies, and equipment to designated area.
  • May operate forklift or other machinery in order to complete tasks.
  • Verify computations against physical count of stock.
  • Examine and inspect stock items for wear and defects.
  • Maintains condition of work area (i.e. free of trash, product in correct location, etc.).
  • Follows company safety policies and procedures and encourages other associates to do the same.
  • May perform order layout and make changes to carriers or picking method.
  • Performs other duties as assigned.

Requirements

  • Forklift certification is required.
  • Ability to lift and carry up to 50 pounds in a physical environment.
  • Ability to stand for periods of time up to and exceeding 60 minutes.
  • Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
  • HS Diploma or GED strongly preferred.

Nice-to-haves

  • 1–3 years of experience in a warehouse or distribution center environment.
  • Experience using warehouse systems (e.g., TWL, RF scanners, or similar WMS systems).
  • Ability to safely lift 50–70 lbs and perform continuous physical tasks (walking, bending, lifting).
  • Familiarity with shipping and receiving processes, including dock operations.
  • Basic understanding of inventory control and order fulfillment processes.
  • Strong attention to detail with a focus on accuracy and productivity.
  • Ability to work in a fast-paced, team-oriented environment with minimal supervision.
  • Flexibility to work different shifts, including overtime when required.
  • Knowledge of health and safety standards in a warehouse setting.
  • Specialized skills training/certification may be required.
  • Generally 2-5 years of experience in area of responsibility.

Benefits

  • We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate.
  • We value the diversity of our people.
  • HD Supply Canada is an Equal Opportunity/Affirmative Action Employer.
  • HD Supply Canada is dedicated to providing an accessible and inclusive environment for all applicants.
  • If you require an accommodation during the application process, please email disabilityaccommodations@hdsupply.com and include the position you are applying for.
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