Remote Clinical Specialist, Vision Care

  • Responsible for developing and executing training programs for HCPs against therapeutic area (Glaucoma disease) strategic imperatives.
  • Perform baseline and ongoing assessments, to identify training needs and to develop tailored training curriculum and plans to address the HCP's needs.
  • Coach and support healthcare professionals through their learning journey and make mutually agreed determinations as to when they have met their learning objectives,
  • Deliver follow-up training and/or coordinate additional support with clinical experts to ensure timely response to HCPs requests for additional clinical support and guidance.
  • Build and facilitate efficient and comprehensive medical training sessions, including organizing surgical training and organizing educational wet labs.
  • Communicate effectively with cross-functional team members.
  • Provide expertise on product, disease, and anatomy for current and future AbbVie products for the Vision Care business unit.
  • Offer unaccredited healthcare professionals facilitated programs focused on addressing HCPs learning needs related to scientific and/or clinical issues for vision care (i.e., product administration techniques, monitoring and management of patient treatment).
  • Establish and maintain strong business relationships with key external experts, and act as the key point of contact with customers and external experts for clinical training requirements.
  • This role supports the Vision care therapeutic area, in alignment with Innovation Medicines Canada (IMC) guidelines and AbbVie's health care compliance principles.
  • Licensed Health Care Professional (e.g. Registered Nurse, Certified Ophthalmic Medical Technologist, Certified Ophthalmic Technician JCAHPO certified).
  • Relevant surgical glaucoma disease expertise:
    • Experience in the pharmaceutical or medical devices industry, and fields related to training (minimum of five years) considered an asset.
    • Solid clinical and scientific knowledge of the therapeutic area glaucoma disease.
    • Strong knowledge of the eye anatomy.
  • Knowledge of principles of adult learning and IMC guidelines.
  • Strong commitment to compliance, quality and integrity and working knowledge of the health care environment and its evolving landscape.
  • Understanding of the Canadian regulatory environment.

Essential skills and abilities:

  • Advance level with technology tools in project management is an asset.
  • Advanced presentation skills and knowledge of power point.
  • Excellent communication skills, with strong listening and interpersonal expertise.
  • French will be considered a strong asset
  • Must be able to travel extensively and adhere to a rigorous schedule (up to 60% including weekends and evenings).

Key leadership:

  • Proactive, creative, and genuinely passionate about education, with ability to bring new and innovative approaches to the traditional model of training.
  • Demonstrated ability to build trusted relationships across a diverse range of stakeholders.
  • Solid business insights with a talent to connect training.
  • Capacity to work independently and as part of a team.
  • Quick learner and ability to multitask effectively.
  • Prioritize decisions and activities to ensure efficient use of resources and address critical issues impacting the business.
  • Keen attention to detail.
  • Proven organizational, presentation, and problem-solving skills.
  • Established capabilities in training, utilizing scientific evidence and best practices.
  • Resourceful and creative—must bring fresh insights to a dynamic business environment.
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