Operations Associate II - Home Delivery

You’ll love it here! We are hiring immediately for a Permanent Part-Time Home Delivery – Post Operations Associate!As a Post Operations Associate, you will be part of a collaborative team that plays a key role in supporting the home delivery customer experience. You’ll work closely with stores, distribution centers, and delivery carriers to ensure orders are processed efficiently and customers receive exceptional service.Availability RequirementsMonday to Friday: Standard business hoursThis is a permanent part-time positionDue to business needs, schedules may changeWhat you’ll do as a Post Operations AssociateSupport the end-to-end flow of home delivery orders within established service standardsWork directly with stores and home delivery carriers nationally to resolve pending orders and customer return transfersEnsure products are returned to stores or distribution centers within targeted timelinesMonitor and manage order flow between customers, carriers, and stores to prevent delaysProvide timely and accurate updates to internal partners regarding delivery statusAssist in resolving pre- and post-delivery issues, including inventory discrepanciesDeliver excellent customer service by supporting stores and addressing inquiries efficientlyMaintain accurate records and update systems with strong attention to detailHandle sensitive customer information while strictly adhering to privacy and security standardsWhat we’re looking forMinimum 2 years of administrative experience in a fast-paced environmentMinimum 1 year of customer service experienceStrong attention to detail with high accuracy in data entryIntermediate to advanced skills in MS Excel, Word, and other Windows applicationsExcellent communication skills with the ability to collaborate across teamsAbility to manage multiple priorities and adapt to changing business needsA positive attitude and a strong commitment to teamworkWhy you’ll love it hereEmployee discounts on awesome tech and appliancesCompetitive compensation and benefitsAn inclusive, fun, and supportive team you’ll quickly call familyTraining programs to build new and transferable skillsOpportunities for career growth within the organizationA workplace that prioritizes safety, well-being, and belongingJoin our amazing team!We’re looking for people just like you—motivated, detail-oriented, and passionate about delivering great experiences.About Best Buy CanadaAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is built on inclusivity and belonging, giving employees a place where they can bring their whole selves to work. Our distribution center is designed to receive, store, and distribute products to our customers. You’ll experience a fast‑paced environment with forklifts, lots of steps, steel‑toed shoes, bright safety vests, and plenty of laughs. Your efforts will directly contribute to creating amazing customer moments across Canada.Base pay rangeHourly pay rate: $18.00 - $18.68This job is eligible for a company performance bonus in addition to the compensation range above.Pay may vary by province. Pay listed is for the location advertised.9200 Airport Road, Brampton, ON L6S 6G6This posting is for a vacancy.

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