Manager, Small Business Credit Cards

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b><u>Job Description</u></b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>What is the opportunity?</b><br />RBC Cards is Canada's leading credit card business and a significant driver of RBC's financial performance. In this role, you will support the strategy, execution, and delivery of our Small Business Credit Card portfolio, leveraging data and strategic insights to drive sustainable growth. You will develop and maintain our operating results cadence, helping to exceed business drivers and deliver against annual profitability objectives.</p><p><br />From day one, you will have the opportunity to make an immediate impact by solving complex business challenges and translating data into actionable strategies that drive growth and shareholder value. You will work collaboratively with leaders across the organization, earning trust as a strategic partner who executes time-sensitive initiatives with precision and delivers results across all channels. This role offers exceptional exposure to RBC's core business while building your expertise in a dynamic, high-performing environment.</p><p></p><p><b>What will you do?</b></p><ul><li><p>Develop and maintain comprehensive reports and dashboards to track key performance indicators (KPIs) for small business credit cards</p></li><li><p>Develop relationships and act as a key liaison to data partners, including connecting insights across different data sources and teams</p></li><li><p>Support the operational reporting cadence, including Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and other executive presentations</p></li><li><p>Monitor and analyze competitor activities and market trends to identify opportunities and risks</p></li><li><p>Analyze product performance, customer segmentation, and usage patterns to drive product optimization</p></li><li><p>Develop standardized tools and frameworks to accelerate business case development, and provide direct support to product and portfolio leaders in evaluating growth opportunities and other portfolio-impacting initiative</p></li><li><p>Leverage cutting edge Business Intelligence technologies and data tools</p></li><li><p>Work through various parts of the data life cycle (i.e. Build data pipelines, feature engineering, data deep dives etc.)</p></li><li><p>Present data-driven recommendations to stakeholders while continuously enhancing your communication and presentation skills</p></li></ul><p><br /><b>What do you need to succeed?</b></p><p><b>Must Have:</b></p><ul><li><p>Undergraduate university degree in Business, Finance, Math, Economics, Engineering or other related fields</p></li><li><p>Strong problem-solving skills with demonstrated ability to influence decisions</p></li><li><p>Proficiency in data analysis and visualization tools (e.g., Power BI, Excel)</p></li><li><p>Excellent verbal and written communication skills</p></li><li><p>Ability to work and coordinate effectively within a team environment</p></li><li><p>Growth mindset with curiosity and capacity to learn quickly</p></li></ul><p></p><p><b>Nice to have:</b></p><ul><li><p>Knowledge of financial services products, particularly credit cards</p></li><li><p>Experience with SQL , Teradata or other programming languages for data manipulation and analysis</p></li></ul><p></p><p><b>What’s in it for you?</b></p><p>We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.</p><ul><li><p>A comprehensive Total Rewards Program of flexible benefits, unlimited commission pay, and pension options</p></li><li><p>World-class training programs and career development opportunities</p></li><li><p>The advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewarded</p></li></ul><p></p><p></p><p></p><p style="text-align:left"><u><b>Job Skills</b></u></p>Big Data Management, Budgeting, Business Intelligence (BI), Business Performance Management, Communication, Critical Thinking, Data Analysis, Data Tools, Finance, Key Performance Indicators (KPI), Knowledge Organization, Long Term Planning, Performance Management (PM), Problem Solving<p></p><p></p><p style="text-align:left"><u><b>Additional Job Details</b></u></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Address:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>City:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Toronto<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Country:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Canada<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Work hours/week:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>37.5<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Employment Type:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Full time<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Platform:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>PERSONAL & COMMERCIAL BANKING<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Job Type:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Regular<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Pay Type:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Salaried<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Posted Date:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>2026-08-17<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Application Deadline:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>2026-09-01<p style="text-align:left"><span class="emphasis"><u><b>Note</b></u><b>:</b></span> <i>Applications will be accepted until 11:59 PM on the day prior to the application deadline date above</i></p><p></p><p></p><p style="text-align:left !important"><b>Our Employment Opportunities</b></p><p></p><p>At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.</p><p></p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style="text-align:left"><b>Join our Talent Community</b><br /><br /><span>Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.</span><br /><br /><span>Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at <a target="_blank" href="https://jobs.rbc.com/ca/en">jobs.rbc.com</a>.</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p>RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...