Life and Critical Illness Underwriting Co-Signer
Job Description:
- Evaluate and make underwriting decisions on life and critical illness insurance applications with approval limits up to $10 million
- Partner with assigned underwriters to review complex, high-value, or development-focused files
- Assess underwriting approach, evidence ordered, documentation, decision rationale, and customer/advisor impact
- Train, coach, and mentor underwriters
- Support development of future-ready underwriting skills using digital tools, AI-enabled decision support, data-driven insights, and continuous improvement practices
- Promote consistent application of underwriting guidelines, Manulife’s philosophy, financial and medical underwriting principles, and risk management practices
- Help underwriters understand business impacts including requirement ordering, amendments, advisor communication, cycle time, customer experience, persistency, and competitive positioning
- Manage co-signing and underwriting work efficiently while supporting service standards and timely decision-making
- Provide feedback through case discussions, coaching sessions, office hours, and file reviews
- Collaborate with underwriting leaders, Risk Management, Research, medical directors, and new business
- Identify opportunities to improve underwriting processes, documentation, training approaches, requirement ordering, and tool usage
- Support performance goals related to decision accuracy, co-signing quality, underwriter development, service and cycle time, knowledge sharing, capability adoption, and business impact
Requirements:
- Minimum 5 years of experience in life and critical illness underwriting
- Proven track record handling complex and high-value cases
- Strong knowledge of life and critical illness underwriting, including medical, financial, non-medical, product, and persistency considerations
- Bachelor’s degree in finance, business, health sciences, or a related field is preferred
- Professional underwriting designations or progress toward FALU, FLMI, ACS, or equivalent are highly desirable
- Demonstrated ability to mentor, coach, and develop underwriters
- Strong analytical, judgment, and problem-solving skills
- Ability to assess risk, challenge assumptions, and apply guidelines with sound business context
- Excellent written and verbal communication skills
- Ability to explain complex decisions clearly and constructively
- Comfort with underwriting technology, digital tools, data insights, and AI-enabled decision support
- Willingness to help others adopt new ways of working
- Ability to model collaboration, curiosity, accountability, adaptability, and continuous improvement
Benefits:
- Flexible work environment
- Well-being and inclusion support
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension plan
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays
- Vacation days
- Personal days
- Sick days
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance
- Learning and career growth opportunities