Junior Sales Support Representative (SDR) | Outdoor Hospitality SaaS 🚀💻
<strong>Company Overview<br><br></strong>Our client is a U.S.-based SaaS company helping campground and RV park operators manage reservations, communicate with guests, and sell more stays. Their platform combines an operations system for park owners with a traveler marketplace that drives additional bookings.<br><br>The team supports operators across the United States—many of whom run fast-paced, seasonal businesses where quick decisions matter. When park owners are evaluating new software, speed and clarity in the first interaction can make the difference between a booked demo and a lost opportunity.<br><br><strong>Your Role<br><br></strong>As a <strong>Junior Sales Support Representative</strong>, you’ll own the earliest stage of the sales pipeline—responding to inbound inquiries, keeping conversations alive, and turning interested prospects into scheduled demos.<br><br>Success in this role means responding quickly, staying organized across many conversations, and helping prospects take the next clear step toward a live demo with the sales team.<br><br>You’ll work closely with sales leadership based in <strong>Texas</strong>, supporting prospects across U.S. time zones and ensuring smooth handoffs once demos are booked.<br><br><strong>You’ll:<br><br></strong><ul><li>Respond quickly to inbound demo requests and product inquiries</li><li>Call prospects to confirm interest and secure demo bookings</li><li>Ask light qualification questions to confirm fit and urgency</li><li>Coordinate demo scheduling across U.S. time zones</li><li>Send clear confirmations and reminders to reduce no-shows</li><li>Maintain accurate CRM notes, timestamps, and next steps</li><li>Follow up persistently with leads who go quiet</li><li>Share insights on objections, lead quality, and pipeline friction<br><br></li></ul><strong>You Bring:<br><br></strong><ul><li>Strong spoken and written English communication skills</li><li>Comfort speaking with prospects on the phone</li><li>Strong organization and follow-through on follow-ups</li><li>Ability to manage multiple conversations and timelines</li><li>Reliability and accountability—doing what you say you’ll do</li><li>Ability to overlap with U.S. business hours (Central Time preferred)</li><li>Early-career curiosity about sales, SaaS, or revenue operations<br><br></li></ul><strong>Bonus Points:<br><br></strong><ul><li>Customer-facing experience (sales, support, recruiting, hospitality)</li><li>Familiarity with CRMs such as HubSpot or Salesforce</li><li>Experience scheduling demos or coordinating sales calendars</li><li>Exposure to outbound calling or appointment setting</li><li>Interest in SaaS, marketplaces, or hospitality technology<br><br></li></ul><strong>What’s Offered:<br><br></strong><ul><li>Fully remote contractor role</li><li>Full-time or part-time schedule options</li><li>Competitive USD compensation (based on experience and schedule)</li><li>Direct collaboration with experienced sales leadership</li><li>Early exposure to SaaS sales and pipeline management</li><li>High autonomy and ownership over your daily workflow</li><li>Opportunity to grow into broader sales or revenue roles</li></ul>