[Hiring] After-Hours Dispatch Logistics Tracker @Canada Cartage Group of Companies

Role Description

We are looking for a Remote After-Hours Dispatch Logistics Tracker to join our team in a remote capacity. This is a great opportunity for someone who is organized, customer-focused, comfortable working independently, and interested in building experience in transportation and logistics.

You will provide after-hours support for trucking operations, helping ensure loads stay on schedule while responding to customer and carrier inquiries.

  • Location: Surrey, BC - Remote position
  • Candidates should be local and familiar with the Lower Mainland/Vancouver area.
  • Schedule: Monday to Friday
  • Shift timing: 12:00 AM – 8:00 AM
  • Provide after-hours support for transportation and logistics operations
  • Monitor trucking orders and help ensure loads are on time
  • Respond to customer and carrier calls, emails, and inquiries
  • Assist customers across Eastern and Western Canada
  • Enter and update information accurately in computer systems
  • Follow up on transportation issues and communicate updates as needed
  • Support day-to-day administrative and logistics tasks
  • Escalate urgent issues to the appropriate team member when required
  • Provide professional and helpful customer service at all times

Qualifications

  • Customer service or administrative experience is an asset
  • Strong computer and typing skills
  • Comfortable learning new computer systems and processes
  • Strong communication skills
  • Good attention to detail and organizational skills
  • Ability to use common sense and make decisions independently
  • Reliable and comfortable working independently during overnight hours
  • Eagerness to learn and develop within a transportation environment
  • Must be legally entitled to work in Canada
  • Must be located in the Surrey/Lower Mainland area

Benefits

  • Supportive, team-oriented workplace built on collaboration and respect
  • Opportunities for career growth and development
  • Recognition programs that celebrate performance and teamwork
  • Company perks including discounts on hotels, entertainment, gym memberships, and more
  • Team events such as summer barbeques and driver appreciation week
  • Stability of a well-established organization committed to supporting communities

Accessibility Commitment

Canada Cartage is committed to meeting the accessibility needs of persons with disabilities in accordance with the Accessible Canada Act (ACA). Accommodation is available throughout the recruitment process and employment upon request.

Application Process

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Canada Cartage is an equal opportunity employer, and successful candidates may be required to complete pre-employment verifications in accordance with company policies.

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