Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

80,700 - 98,700

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

10%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

A propos du poste

Nous sommes a la recherche d'un.e expert.e en sinistre sur la route pour notre equipe de responsabilite civile!

Exigences relatives aux deplacements : Dans le cadre de vos fonctions, vous devrez gerer des dossiers principalement sur la rive nord de Montreal.

Ce que vous ferez :

• Enqueter sur des sinistres relativement complexes en matiere de responsabilite civile en ligne commerciale et personnelle et ce, en communiquant de maniere opportune et respectueuse avec les clients, les entrepreneurs, les consultants et toute autre partie concernee.
• Evaluer la responsabilite civile potentielle de l'assure et des tierces parties en consultant des experts.
• Effectuer des taches sur le terrain pour le compte des experts en sinistres internes.
• Fournir un service a la clientele de qualite superieure aux clients externes et internes, et repondre aux questions relatives au processus de reclamation.
• Documenter le dossier de sinistre en rencontrant toutes les parties concernees et en obtenant les rapports et declarations appropries des clients, des tiers, des evaluateurs, des experts en sinistres tiers, des demandeurs, des temoins, de la police et de tout autre expert pertinent afin de determiner la couverture.
• Evaluer et analyser les informations recueillies, interpreter le libelle de la police d'assurance en matiere de responsabilite civile, determiner la couverture et evaluer les dommages.
• Dans les limites des pouvoirs etablis, negocier avec les clients, les tiers, les demandeurs, les avocats et les assureurs pour regler les sinistres.
• Veiller a la gestion efficace des couts.
• Maintenir une connaissance a jour des produits d'assurance, ainsi que de l'evaluation ou de l'enquete.

Ce que vous mettrez a profit :

• Detenir un certificat d'expert en sinistre (5A).
• Diplome universitaire ou toute combinaison de formation et d'experience jugee pertinente pour le poste.
• 5 a 7 ans d'experience dans le traitement des reclamations de biens personnels et commerciaux avec au moins une partie de l'experience acquise directement sur le terrain. Le traitement de reclamations en matiere de responsabilite civile est un atout.
• Faire preuve d'une passion pour le service a la clientele et posseder de solides competences en communication ecrite et verbale.
• Autonome et oriente(e) vers les objectifs, capable de travailler dans un environnement en evolution rapide.
• Forte aptitude a la technologie avec d'excellentes competences informatiques.
• Solides competences en matiere de resolution de problemes et de depannage.
• Permis de conduire valide avec un bon dossier de conduite.
• Possibilite de voyager a court terme.
• Bilinguisme (francais / anglais) - Necessite de repondre aux appels et de fournir une prestation de services a une clientele anglophone sur une base reguliere.

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Ce poste jouera un role essentiel au sein de notre equipe. | This position will fill an essential role in our team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.