At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.
At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Develop, manage, motivate and coach staff to fulfill departmental performance goals while also encouraging employee growth and engagement

• Lead / assist continuous improvement activities relating to collections that drive improved timeliness, accuracy, compliance and discipline
• Support team with conflict resolution on aging accounts and help formulate collection strategies
• Assist with establishing targets for key metrics and effectively support the team to meet or exceed these targets
• Develop business relationships with internal and external customers to secure their support in minimizing financial risks and facilitate dispute resolution
• Monitor collections performance according to quality and productivity standards
• 3+ years’ experience working in a collections environment managing a group of 10+ employees
• Knowledge of Microsoft Office, Excel and PowerPoint
• Adequate knowledge of French is required for positions in Quebec.

Position Type: Management
Job Status: Regular - Full Time
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Please apply directly online to be considered for this role. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. For a confidential inquiry, email your recruiter or View email address on jobs.bce.ca you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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