## Join Us in Transforming Cardiac Care At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med. Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow. ### The Role Our J&J Med. Tech Electrophysiology (JJMT EP) Commercial team is recruiting for a **Clinical Team Manager**, located in **Ontario East** (covering the Greater Toronto and Ottawa regions). This is a field-based position. At JJMT EP, we have one goal — to ensure those with cardiac arrhythmias can live the lives they want. This means transforming the latest advancements in electrophysiology into a suite of tools that empowers physicians with a range of treatments for the best outcomes. For more than 30 years, we've been the global market leader in the science and technology of cardiac arrhythmia treatment. #### What You'll Do - **Talent Development:** Play an integral role in the Clinical Account Specialist (CAS) recruitment process, alongside the local Regional Business Manager. Directly supervise new CAS hires throughout their early development, providing guidance to ensure consistent progress and operational readiness. - **Strategic Support:** Partner closely with the Regional Business Manager to enable all aspects of developing CAS talent, including recruiting, onboarding, training, and performance management. Collaborate with CTMs across regions on national initiatives to bolster CAS development and business opportunities. - **Operational Oversight:** Oversee the region's training effectiveness and optimize clinical coverage. Direct people management responsibilities include all administrative duties, such as expense reporting and leave approvals, mid-year and year-end review processes, and technical knowledge for re-certification. Ensure the Clinical Account Specialist team is fluent in competitive rebuttal and can have evidence-based conversations with customers. - \*\*Cross - Functional Collaboration:\*\* Work in close alignment with the New Technology Specialist (NTS) and Product Specialists to harmonize commercial and clinical objectives, ensuring seamless integration between new CAS talent development and commercial execution. Liaise with customers and Product Specialists to effectively manage weekly case support scheduling, optimize team deployment within the territory, and assist with ad hoc case support needs across the country. - **Field Readiness:** Provide professional clinical support to physicians and healthcare providers on the safe and effective use of our three-dimensional mapping system (CARTO 3) in the Electrophysiology and OR suites. Offer support and expertise on the full Med. Tech EP product portfolio, including diagnostic and ablation catheters, intra-cardiac echo (ICE) catheters, and RF ablation generators. - **Customer Focus:** Play an integral part in optimally rolling out new technology, including peer-to-peer training, customer training & presentations, and physician feedback collection. As a key member of the field team, manage account relationships thoughtfully and strategically in collaboration with the Product Specialist to drive business and market share growth objectives. #### Qualifications **Required:** - Proven ability to manage and develop clinical talent within a high-performance team environment. - **5+ years of experience in EP mapping procedures** required, with clinical and commercial talent expertise. - Strong organizational and communication skills. - Ability to collaborate cross-functionally and influence stakeholders. **Preferred:** - Bachelor's degree (4-year degree). - **2+ years clinical training or clinical education experience.** #### Travel & Work Environment - **Travel:** Approximately 40% within the assigned region. - **Environment:** Hospitals/EP labs and professional office settings; variable hours aligned to customer needs. The position requires sitting for extended periods, working in a hospital laboratory setting, attending live patient cases, wearing protective gear (e.g., lead aprons), and being willing to work variable hours to meet patient needs. #### Compensation & Benefits The anticipated base pay range for this position is **$94,000.00 - $162,150.00 CAD**. The actual base pay will be based on the candidate's program year, discipline, degree, and/or experience. For additional general information on Company benefits, please visit: Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center at ra-employeehealthsup@its.jnj.com or contact Ask. GS.