Client Relations Associate
LiftBridge Collective is hiring a full-time Client Relations Associate to join our team. This is an in-person, customer-facing opportunity for someone who enjoys meeting new people, developing professional relationships, and helping customers find solutions that fit their needs.
As a Client Relations Associate, you will communicate directly with customers in person. You will have face-to-face conversations, answer questions, explain available products and services, and help guide customers through the enrollment process.
What You’ll Do As a Client Relations Associate:
- Build and maintain positive customer relationships
- Communicate with customers to understand their needs and priorities
- Explain available products and services clearly and professionally
- Answer questions and provide accurate information
- Assist customers throughout the enrollment and account process
- Follow up with customers when needed
- Maintain a professional approach during every customer interaction
- Work with the team to meet individual and team performance goals
What We’re Looking For In a Client Relations Associate:
- Excellent verbal communication skills
- Strong interpersonal and relationship-building abilities
- Professional and confident personality
- Ability to listen, understand customer needs, and communicate solutions
- Strong organization and attention to detail
- Comfortable working in a goal-oriented environment
- Previous experience is welcome but not required
What We Offer
- Full-time position
- Professional development opportunities
- Supportive team environment
- Opportunities for advancement based on performance
If you're looking for an opportunity to build your communication and client relationship skills while working directly with customers, we'd like to hear from you.
Job Type: Full-time
Pay: $53,000.00-$56,000.00 per year
Benefits:
- Employee assistance program
- On-site parking
Work Location: In person
